FAQ

Q&A

Frequently Questions

  1. Telephone order:  800 0321219 (toll-free number)

  2. Online ordering: Log in to your account for your first visit, please create a new account.

  3. WhatsApp order: +971 58 921 4041

  4. Email order: service@danieloffice.com

Please call 800 0321219 directly to the customer service staff or in +971 58 921 4041 Leave a message.

There are some places where freight is charged, such as Sanzhi Shimen Aodi, Gongliao, Fulong, Mudan, Shuangxi, Pingxi or Wulaipinglin, Shiding and other mountainous areas, according to distance and driving safety.

The freight is a subsidy we give to the hard-working delivery master. New Era office furniture is ordered according to the convenience, safety, and frequency of the delivery address and the distance from the company, so the freight cost is higher in mountains or remote coastal areas. You can call the customer service staff according to your delivery location and there will be a detailed answer!

We currently only provide delivery from Monday to Friday (08:00-18:00)!

Currently, delivery to outlying islands is not open, but we can cooperate with you to deliver to the docks on the main island of Taiwan to facilitate your delivery.

Yes. In order to protect your or the company’s rights and interests in the future, the basic online information must be filled in before you can register. You only need to fill in the first time you join.

Yes, we provide you with free planning and design, so that you don’t have to worry about space arranging or finding a designer.

Old furniture is large-scale waste and cannot be recycled. It needs to be transported to the waste disposal site for disposal. If you need to discard it, you can contact us on your behalf, and the shipping cost will be borne by the buyer. It is recommended that you contact the cleaning team of the local environmental protection bureau to save costs.

We provide you with online credit card service, bank transfer remittance, cash on delivery (some products are not applicable), check payment, convenience store payment (for details, please refer to the shopping guide)

Please call 800 0321219 or write to us at service@danieloffice.com or Line immediately, and there will be someone to help you solve it!

In response to environmental protection and loving the earth, the company has fully used electronic invoices at present, so there is no invoice attached with the goods. The electronic invoice will be issued and e-mailed to your mailbox after shipment. Company users only need to print it out to declare .

Please call 800 0321219 or write to us at service@danieloffice.com or Line immediately, and someone will handle the invoice correction for you.

You can refer to the following tips:

  1. When it is stained with dust, sand and other general dry dirt, just lightly pat it off or use a vacuum cleaner to clean it.
  2. The whole piece of grained sand can be brushed lightly inward along the texture of the fabric with a brush, but a hard brush should not be used to avoid damage to the fabric surface.
  3. If it is stained with beverages, juices, etc., first use a paper towel to absorb the water, then use warm water to dissolve the neutral detergent to wipe, and finally use a clean soft cloth to dry and dry at low temperature.
  4. If it is because the adult dirt cannot be removed, you can also ask a professional cleaning company to help remove it.

Good fabrics feel good, the breathable leather is easy to clean, and the mesh is more breathable. The seat cushion of the full mesh chair needs ultra-high tenacity mesh to support.

The main dimensions (ie functional dimensions) of office furniture are required by the national standards. If the office furniture is smaller or smaller than the specified size, it will cause a lot of inconvenience during use and affect the use. The size of the desk is mainly determined according to the height of the person. The height of the desk is generally around 74~78 cm. General desk size or general desk size: length 120cm-160cm, depth 60cm-750cm, height 70cm-80cm. The height of the new era desk is set at 74 cm, and people of different heights can adjust the height of the seat cushion of the chair.

The air pressure bar is used to adjust the height of the chair so that you can adjust the height that suits you most in different work areas.

The armrest is more ergonomic. Designers prefer the chair with armrests, because it is the greatest use to let your hands rest on the armrests when you are doing business at work!

  1. Telephone order:  800 0321219 (toll-free number)

  2. Online ordering: Log in to your account for your first visit, please create a new account.

  3. WhatsApp order: +971 589 214041

  4. Email order: service@danieloffice.com

Please call 02-77421844 directly to the customer service staff or inLeave a message.

There are some places where freight is charged, such as Sanzhi Shimen Aodi, Gongliao, Fulong, Mudan, Shuangxi, Pingxi or Wulaipinglin, Shiding and other mountainous areas, according to distance and driving safety.

The freight is a subsidy we give to the hard-working delivery master. New Era office furniture is ordered according to the convenience, safety, and frequency of the delivery address and the distance from the company, so the freight cost is higher in mountains or remote coastal areas. You can call the customer service staff according to your delivery location and there will be a detailed answer!

We currently only provide delivery from Monday to Friday (08:00-18:00)!

Currently, delivery to outlying islands is not open, but we can cooperate with you to deliver to the docks on the main island of Taiwan to facilitate your delivery.

Yes. In order to protect your or the company’s rights and interests in the future, the basic online information must be filled in before you can register. You only need to fill in the first time you join.

Yes, we provide you with free planning and design, so that you don’t have to worry about space arranging or finding a designer.

Old furniture is large-scale waste and cannot be recycled. It needs to be transported to the waste disposal site for disposal. If you need to discard it, you can contact us on your behalf, and the shipping cost will be borne by the buyer. It is recommended that you contact the cleaning team of the local environmental protection bureau to save costs.

We provide you with online credit card service, bank transfer remittance, cash on delivery (some products are not applicable), check payment, convenience store payment (for details, please refer to the shopping guide)

Please call 02-77421844 or write to us at service@danieloffice.com or Line immediately, and there will be someone to help you solve it!

In response to environmental protection and loving the earth, the company has fully used electronic invoices at present, so there is no invoice attached with the goods. The electronic invoice will be issued and e-mailed to your mailbox after shipment. Company users only need to print it out to declare .

Please call 02-77421844 or write to us at service@danieloffice.com or Line immediately, and someone will handle the invoice correction for you.

You can refer to the following tips:

  1. When it is stained with dust, sand and other general dry dirt, just lightly pat it off or use a vacuum cleaner to clean it.
  2. The whole piece of grained sand can be brushed lightly inward along the texture of the fabric with a brush, but a hard brush should not be used to avoid damage to the fabric surface.
  3. If it is stained with beverages, juices, etc., first use a paper towel to absorb the water, then use warm water to dissolve the neutral detergent to wipe, and finally use a clean soft cloth to dry and dry at low temperature.
  4. If it is because the adult dirt cannot be removed, you can also ask a professional cleaning company to help remove it.

Good fabrics feel good, the breathable leather is easy to clean, and the mesh is more breathable. The seat cushion of the full mesh chair needs ultra-high tenacity mesh to support.

The main dimensions (ie functional dimensions) of office furniture are required by the national standards. If the office furniture is smaller or smaller than the specified size, it will cause a lot of inconvenience during use and affect the use. The size of the desk is mainly determined according to the height of the person. The height of the desk is generally around 74~78 cm. General desk size or general desk size: length 120cm-160cm, depth 60cm-750cm, height 70cm-80cm. The height of the new era desk is set at 74 cm, and people of different heights can adjust the height of the seat cushion of the chair.

The air pressure bar is used to adjust the height of the chair so that you can adjust the height that suits you most in different work areas.

The armrest is more ergonomic. Designers prefer the chair with armrests, because it is the greatest use to let your hands rest on the armrests when you are doing business at work!